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As a franchisor, you are required by law to comply with the Franchising Code of Conduct. The Code sets out:

  • your rights
  • your obligations
  • the information you must disclose to franchisees
  • the elements a franchise agreement must contain
  • a mediation procedure for disputes.

The Australian Competition and Consumer Commission (ACCC) is responsible for the administration and enforcement of the Franchising Code of Conduct. It provides small business consumer information for people buying, extending or renewing a franchise.

Recent changes to the Code

In March 2008, there will be a number of amendments to the Franchising Code of Conduct that will affect your obligations.

For further information on the Amendments to the Franchising Code of Conduct, please visit the ACCC website or phone the small business helpline on 1300 302 021.

What to do…

  • Refer to the ACCC website for the following resources:
    • Overview of the Franchising Code of Conduct fact sheet
    • Amendments to the Franchising Code of Conduct
    • Franchising page
    • A copy of the Franchising Code of Conduct.
  • Consult a business adviser, accountant or solicitor for advice.



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