Australian Capital Territory

• Office of Fair Trading.

New South Wales

• Office of Fair Trading - for information about warranties and refunds.

Northern Territory

• Consumer and Business Affairs - Guidelines for traders on refunds (PDF, 0.07MB) and warranties or guarantees (PDF, 0.09MB).

Queensland

• Office of Fair Trading - Warranties and refunds.
• Queensland Government Product and service warranties quiz.

South Australia

• Office of Consumer and Business Affairs - Warranties and refunds.

Tasmania

• Consumer Affairs and Fair Trading - Warranties (PDF, 0.13MB) & Refunds (PDF, 0.07MB).

Victoria

• Consumer Affairs Victoria - Warranties and guarantees and refunds.

Western Australia

• Consumer and Employment Protection - When customers want a refund.

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